Your Questions, Answered
At HULOVA, we understand that clarity and confidence matter when you shop online. That’s why we’ve put together a detailed list of frequently asked questions to guide you through everything—from sizing and product care to shipping, returns, and payments. Our goal is to make your experience seamless, so you can focus on what matters most: enjoying premium activewear designed to move with your lifestyle.
Frequently Asked Questions
HULOVA focuses on blending premium fabrics, modern design, and timeless style. Unlike fast-fashion activewear, our pieces are designed to last, offering both performance and elegance. Neutral tones and versatile cuts mean you can wear them in the gym, at work, or on the go without compromising on comfort or style.
We provide a detailed size guide on every product page to help you choose the best fit. If you’re between sizes, we generally recommend sizing up for comfort. Our fabrics are stretch-friendly and designed to move with your body, so you’ll enjoy a flexible fit without feeling restricted.
Currently, we ship Australia-wide with standard delivery times of 3–5 business days. We also ship internationally to the US, Europe, and select regions. International shipping times vary by location but typically take 7–15 business days. You’ll receive tracking details with every order.
Yes, we want you to love your purchase. If for any reason you’re not satisfied, you may return or exchange unused items within 15 days of delivery. Products must be in original condition, unworn, and with all tags attached. Please visit our Shipping & Returns page for full details.
We currently accept PayPal, Stripe, and all major credit and debit cards. You can also shop in AUD, USD, or EUR depending on your location, making checkout simple and convenient for both local and international customers.
To maintain the quality of your activewear, we recommend washing in cold water with similar colors. Avoid fabric softeners and bleach, as they can affect fabric performance. For best results, air-dry your pieces rather than using a dryer to preserve elasticity and shape.
Yes! We offer curated sets and product bundles so you can shop the complete look at a better value. This allows you to easily mix and match leggings, sports tops, and accessories while enjoying a coordinated style.
Absolutely. We’re starting with a streamlined collection of fewer than 10 items, but we plan to expand gradually. Expect new drops of leggings, tops, sets, and eventually accessories—always staying true to HULOVA’s premium, minimalist aesthetic.
Yes! We’re excited to introduce our loyalty program, where customers can earn points for every purchase, referral, or social media interaction. These points can be redeemed for exclusive discounts, early access to collections, and special rewards.